With wfh becoming the new normal , organizations are quickly adapting to or have already transitioned to the new ways of engaging and empowering employees.
Motivating the workforce even during normal circumstances is an uphill task, so imagine the amount of creativity, persistence, perseverance and resilience it takes to do it while 80% of the workforce is wfh.
The business heads usually direct or delegate the Herculean task of change initiation, management, execution to HR/ personnel/ admin teams.
Very little or sometimes there is no realisation of the fact that even the HR/ personnel/ admin teams comprise of humans too. They face similar challenges like others, the pandemic has been equally distressing for them as well. However we still expect them to demonstrate super human skills of showing resilience, put on a wonderful show in and come up with innovative solutions to enable quick transitions.
Worse is when these transitions fail, the Sole blame is directed towards the way HR/personnel/ admin teams handles it.
So when we talk of ownership/accountability – is it only the HR department that is expected to “walk the talk” ?